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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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austin butler

November 27, 2024

5  out of  5
rating by austin butler
"Kathy Haynes helped me change my insurance over to new car. She is awesome and super helpful. Never had any issues for as long as I’ve carried their insurance on any of my vehicles!"
We responded:
"We appreciate your business, Austin! Thanks for letting us help you with the insurance. We agree, Kathy is awesome! "
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Aaron Fitzgerald

November 27, 2024

5  out of  5
rating by Aaron Fitzgerald
"Awesome staff and great leadership with integrity and a desire to serve the community. I have cherished a working relationship for 10 plus years with what I consider great friends. Thank you for your service within the insurance realm and unto our community much gratitude."
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Abby Custred

November 25, 2024

5  out of  5
rating by Abby Custred
"Alex was so helpful when I needed some insurance assistance."
We responded:
"Happy to help, thank you for the feedback! "
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Eileen Johnson

November 19, 2024

5  out of  5
rating by Eileen Johnson
"A warm and friendly environment The staff was nice and polite .Marilee and her staff were eager to help with anything I needed"
We responded:
"Thank you for the feedback, Eileen! "
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Chris Conner

November 15, 2024

5  out of  5
rating by Chris Conner
"Never any hassles and always available!! Highly recommend!!"
We responded:
"Thanks so much for the feedback, Chris!!"
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Lara Graham

November 12, 2024

5  out of  5
rating by Lara Graham
"This is from Bruce, not Lara, Graham My accident in late October was a unique experience for me. The State Farm claims process was a simple process, and all of the State Farm personnel greatly exceeded my expectations in helping me through this disaster. The communications were good, the issues that I encountered were largely due to my limitations. At every step, including car rental, dealing with the wreck, securing payment, in fact everything having to do with getting through the process, were smooth, and the good humor and patience of Alex at the local office made almost enjoyable a lousy event. I long ago learned that even in bad times, good people we meet along the way lighten the burden greatly. This was no exception. Bruce Graham Gallatin, TN Thanks for everybody who helped me."
We responded:
"It has been a pleasure helping you throughout this process, Bruce! We appreciate your business and the review. "
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Ryan Bauer

November 8, 2024

5  out of  5
rating by Ryan Bauer
"Her team made my move to Tennessee easier with their collaboration between my old state farm office. I would recommend her office to anybody."
We responded:
"Thanks for the review and welcome to Tennessee, Ryan! "
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Crystal Allison

November 8, 2024

5  out of  5
rating by Crystal Allison
"Marilee is very easy to work with and stays on top of everything. Everything is always handled in a timely manner and she does a wonderful job at communicating to make sure every thing is understood."
We responded:
"Thanks so much, we’re glad to help with your auto insurance, renters insurance, and life insurance! "
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M G

November 4, 2024

5  out of  5
rating by M G
"Everyone in this office is wonderful! I highly recommend them. The bundle rates are fantastic for home and auto, even renters insurance! They are very personable and hands on if something goes wrong. Customer service is excellent, which is rare in this day and age. Give them a call, you won't be disappointed!"
We responded:
"Misty, wow! Thanks so much for the feedback! We appreciate your review and enjoy working with you on your home and autos! "
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Helga Negron

October 21, 2024

5  out of  5
rating by Helga Negron
"Marilee and her employees are very friendly and helpful in giving you all the information you need and even go beyond in finding what you need in an insurance but what would be affordable as well. They really go far and beyond to provide excellent service."
We responded:
"We love to hear that your experience has been excellent service! Thank you for your business and the review."
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Matt Martin

October 15, 2024

5  out of  5
rating by Matt Martin
"Kathy was amazing! She was so nice and helped me so fast! They care about their customers. Great experience!"
We responded:
"We agree, Kathy is amazing and we do care about our customers! Thanks for the feedback! "
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Ryan Swindell

October 12, 2024

5  out of  5
rating by Ryan Swindell
"Marilee and Kathy are great! Always helpful when I call and always willing to help answer questions."
We responded:
"Ryan, thanks for the feedback. We strive to be helpful and provide great service. Appreciate your business! "
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Brad Sorrow

October 11, 2024

5  out of  5
rating by Brad Sorrow
"Very easy to work with. I have had Statefarm insurance for 8 or 9 years now and they are the only company I have been with that have gone down on my insurance. Great company to work with."
We responded:
"Brad, thank you for the feedback. We appreciate your business! "
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s d

October 4, 2024

5  out of  5
rating by s d
"Loved Lori!! She was so Friendly, knowledgeable, and was ready to tackle my questions. I highly recommend this company to anyone looking for an insurance agency that puts their customers first."
We responded:
"Our office works hard to put customer needs first. People over policies! Thanks for the feedback! "
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J Mart

October 4, 2024

5  out of  5
rating by J Mart
"I had a great experience with Lori. She was very informative and is saving me alot of money! Very impressed with this office."
We responded:
"Glad to hear we could help with your insurance while saving you money! Lori works hard every day. Thanks for the feedback, we appreciate it! "
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Anthony Johnson

October 4, 2024

5  out of  5
rating by Anthony Johnson
"Lori, was absolutely the best when it came to helping me with the insurance. She handled everything so smoothly, explaining the details in a way that made it all so much easier to understand. 5 stars for you!"
We responded:
"Awesome feedback, Anthony! Thanks so much for letting us know that the process to switch was smooth and Lori helped. We appreciate your business! "
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Bridgett Plante

October 4, 2024

5  out of  5
rating by Bridgett Plante
"Lori was very helpful with my process. Made it very stress free"
We responded:
"Bridgett- we agree the Lori is helpful. Grateful to have her on the team! We appreciate your business "
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Jay Leath

October 3, 2024

5  out of  5
rating by Jay Leath
"I love doing business with Marilee and her team. Especially Alex Wakefield, he is very responsive and helpful. I feel like we are family!!"
We responded:
"Alex is very helpful! Thanks for the feedback, Jay"
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Mallory Higginbotham

October 1, 2024

5  out of  5
rating by Mallory Higginbotham
"Marilee is amazing to work with! The customer service was wonderful. Thank you Marilee and Kathy."
We responded:
"You’re welcome, Mallory! We appreciate your business and enjoy working with you! "
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Nathan Button

September 28, 2024

5  out of  5
rating by Nathan Button
"Very friendly and easy to call for any issues, they always try to give your the best deal, they care for the Community not just money grabbers"
We responded:
"Thanks for the review, Nathan! "
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Carson phillips

September 24, 2024

5  out of  5
rating by Carson phillips
"Lori was absolutely amazing. Very patient and clear with her answers with the all the questions I had! Bonus, she is saving me $1600 a year and am able to afford insurance for my teenage driver!"
We responded:
"Wow, Carson! Thanks so much for this feedback, Lori works hard and it’s great to hear that she was able to help you while saving you on your insurance! "
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Tyler Schuller19

September 19, 2024

5  out of  5
rating by Tyler Schuller19
"Very professional help. Always willing to accommodate with whatever insurance needs our family has going."
We responded:
"Tyler, thanks for taking the time to gives us the awesome feedback! We appreciate your business! "
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Tonya Moss

September 19, 2024

5  out of  5
rating by Tonya Moss
"I called to get a quote today n I spoke with Lorie Pitman. After working with her, we changed our home n auto to State Farm."
We responded:
"Tonya, thanks for your great review! We’re so glad that Lori was able to help you with your home insurance and auto insurance today! "
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Susan Superczynski

September 18, 2024

5  out of  5
rating by Susan Superczynski
"Marilee Thomson is the kindest, most knowledgeable and diligent insurance agent I have ever had in my 30+ years as a State Farm home, auto, and investments client. Her staff is equally as good!"
We responded:
"Susan, you are too kind! Thank you for this feedback, our team works hard and appreciates your business! "
Profile photo of Lori Pitman

Lori Pitman

August 23, 2024

5  out of  5
rating by Lori Pitman
"Alex helped me with my life insurance policy on my newborn. Very professional. Loved working with him"
We responded:
"Lori- we appreciate your feedback and letting us help with your family’s life insurance plan! "